Support between appointments

mOI Health Coach

£199
inc.VAT
including VAT · one payment · three-month programme

Personal support to help you understand and manage your health.

Living with an autoimmune or immune-mediated condition means a lot happens between appointments. mOI Health Coach gives you a named coach who works with you over three months to understand what is changing, decide what matters, set clear goals and build a practical plan for day-to-day life.

  • Two structured written check-ins
  • Personalised written plan
  • Two 30-minute video calls, one at the start and one at the end
  • Brief email support between check-ins
Meet your coachSee what is includedFor mOI members. Membership is free. Health coaching, not medical treatment.
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Support for the whole picture.

Someone who has time to listen

A dedicated coach gives you space to talk about what is happening in your health and your life, not just the numbers in a test result.

Help when it feels overwhelming

Your coach helps you organise what you are dealing with, focus on what matters and turn it into manageable next steps.

Practical support for everyday life

Work on stress, emotional wellbeing, routines, goals and the day-to-day challenges that come with living with a long-term condition.

Better prepared for your care

Your coach helps you organise what you have tracked and identify the questions and changes you want to discuss with your clinician or other health professional.

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Meet your coach.

Katja is our first mOI Health Coach. Her background in psychology and health coaching means she can support the emotional and practical side of living with a long-term condition, alongside the health information you choose to share. As our network grows, you will be able to choose from coaches with different backgrounds and areas of expertise.

Katja Stahnke

Psychologist and health coach. Specialises in stress and chronic stress management, and in helping people build the capacity to manage their health and wellbeing over the long term.

I am a psychologist and health coach. I support people to understand and work with stress and demands, find clarity and take back some control of their health by understanding more about their lives, their conditions and themselves as a whole. I combine psychology, biology and lived experience to find personalised, practical ways forward for the people I work with.

Start with Katja (£199)

What is included.

A 30-minute video consultation to start

After you purchase, we send you the details you need to get started. Your coach then contacts you within seven days to arrange your first consultation.

A written summary of your plan

After your consultation, your coach sends you a written summary confirming your goals, the areas you will focus on and the plan you agreed.

Two written check-ins over approximately three months

You send your coach an update by email. They review your progress and reply with written guidance.

A 30-minute video review at the end

Towards the end of your three months, you and your coach meet by video to look at your progress and agree what comes next.
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How it works.

Meet your coach

Katja is currently available. Read her profile and decide whether she is the right fit for you. As more coaches join, you will be able to compare profiles and choose the coach who best fits what you need.

1

Complete your purchase

Buy the three-month mOI Health Coach programme. You decide what health information and documents to share with your coach.

2

Your coach gets in touch

Your coach contacts you within seven days of your purchase to arrange your 30-minute video consultation.

3

Check in by email

Twice during the programme, you send your coach an update by email and they reply with written guidance based on your progress and the data you have shared.

4

Review and decide what comes next

At the end of your programme, you and your coach meet for a 30-minute video review of your progress. You can then rebook through mOI, continue directly with your coach, or stop.

5

Choose your test

Select the test that’s right for you

Start with what you want to explore or understand

Receive your kit

Your test kit is delivered to your door

Everything you need, ready for your sample

Provide your sample


Follow the instructions in your kit or book an at home visit for blood collection.
Simple, guided steps depending on your test

Send your sample to the lab


Your sample is securely prepared and 
sent for analysis

Handled with care to maintain quality

View your results and insights


See your results in the app, connected to your health over time
Helping you make sense of what’s changing


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Get more from your coaching.

Already have mOI test results? You can choose to share them with your coach alongside your tracking and other health information. If you want to learn more about your health, you can also explore our available tests.

Browse our tests

Our tests

  • Whole Genome+
  • Immune Core
  • Gut Health
  • Gut Health+
  • Thyroid & Endocrine Autoimmunity
  • Gut Autoimmunity
  • Joints & Connective Tissue Autoimmunity
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Get more from your coaching.

Already have mOI test results? You can choose to share them with your coach alongside your tracking and other health information. If you want to learn more about your health, you can also explore our available tests.

Browse our tests

Our tests

  • Whole Genome+
  • Immune Core
  • Gut Health
  • Gut Health+
  • Thyroid & Endocrine Autoimmunity
  • Gut Autoimmunity
  • Joints & Connective Tissue Autoimmunity

Our tests

  • Whole Genome+
  • Immune Core
  • Gut Health
  • Gut Health+
  • Thyroid & Endocrine Autoimmunity
  • Gut Autoimmunity
  • Joints & Connective Tissue Autoimmunity
Dummy Chip

Get more from your coaching

Already have mOI test results? You can choose to share them with your coach alongside your tracking and other health information. If you want to learn more about your health, you can also explore our available tests.

Browse our tests

Our tests

  • Whole Genome+
  • Immune Core
  • Gut Health
  • Gut Health+
  • Thyroid & Endocrine Autoimmunity
  • Gut Autoimmunity
  • Joints & Connective Tissue Autoimmunity
Dummy Chip

Get more from your coaching

Our tests

  • Whole Genome+
  • Immune Core
  • Gut Health
  • Gut Health+
  • Thyroid & Endocrine Autoimmunity
  • Gut Autoimmunity
  • Joints & Connective Tissue Autoimmunity

Our tests

  • Whole Genome + (next-gen genetics)
  • Immune Core
  • Gut Health
  • Gut Health+
  • Thyroid & Endocrine Autoimmunity
  • Gut Autoimmunity
  • Joints & Connective Tissue Autoimmunity

Already have mOI test results? You can choose to share them with your coach alongside your tracking and other health information. If you want to learn more about your health, you can also explore our available tests.

Browse our tests

You do not have to manage everything between appointments on your own.

Get three months of dedicated, practical support with Katja. mOI membership is free; sign in or create an account to book.

Start with Katja (£199)

mOI Health Coach, in more detail.

What is mOI Health Coach?
mOI Health Coach pairs you with a named, independent health coach for three months. It includes two 30-minute one-to-one video consultations, one at the start and one to wrap up at the end, a written plan, three structured written check-ins and brief email support in between. It costs £199, including VAT, as a single payment.

It is coaching, not medical treatment. Your coach is an independent professional, not an mOI employee.
Is this a clinical service?
No. mOI Health Coach is a health coaching programme. Your coach does not diagnose, prescribe or provide clinical treatment. The coaching is provided by the named coach, not by OtoImmune. If your coach sees something that needs clinical attention, they will recommend that you speak to your GP or specialist.
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It is also not an emergency or crisis service. If you need urgent help, contact your GP, call 111, or in an emergency call 999.
Do I need to be a member?
Yes. You need a mOI Health membership to buy mOI Health Coach. Membership is free. If you do not have an account, you will be asked to create one at checkout. Creating an account takes less than one minute.
What data will my coach see?
Only what you choose to share. You can send relevant health information and documents by email, for example your Letter to Clinician, test results or other documents exported from the mOI app. Your coach does not have access to your mOI account.

We pass your coach your name, contact details and the details of your purchase so they can get in touch and deliver the programme. Your coach is responsible for the information you share with them under their own privacy notice.
Can I choose my coach?
Katja is currently our first available coach. As additional coaches join mOI Health Coach, their profiles will appear on this page so you can choose the coach who is right for you.
Can I have extra calls or meet in person?
Your programme includes two video consultations, one at the start and one at the end. Anything beyond those, including in-person sessions, is arranged directly with your coach and is not part of the £199 programme. You agree and pay for them separately with your coach, and mOI is not involved in those arrangements.
What happens after three months?
Your programme finishes with your wrap-up consultation. After that you can renew through mOI, stop, or continue working with your coach directly on terms you agree between you. The programme does not renew automatically, so you will not be charged again unless you choose to buy another one.
What if I need to rearrange a consultation?
Either consultation can be rearranged free of charge by giving your coach at least 48 hours’ notice, as often as your coach agrees. If you miss a consultation without letting your coach know, they will offer you one further date at no cost. If you miss that one as well, that consultation is treated as delivered.
When do I book my wrap-up consultation?
Your wrap-up consultation can be arranged with your coach at any point in the final four weeks of your programme. It is included in the £199, so there is nothing further to pay. If it has not taken place by the time your programme ends, it lapses, so it is worth agreeing a date with your coach in good time.
Can I get a refund?
Yes, within limits. If you change your mind within 14 days of buying and your first consultation has not yet taken place, you get a full refund.
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If your first consultation has already taken place and you cancel within those 14 days, we refund you £59, which is the £199 you paid less £140. That applies whether or not you have had your wrap-up consultation. The £140 reflects your coach’s preparation, the consultation itself and the written plan that follows it. After 14 days, no refund is due.If your consultation has already taken place and you cancel within those 14 days, we refund you £59, which is the £199 you paid less £140. The £140 reflects your coach’s preparation, the consultation itself and the written plan that follows it. After 14 days, no refund is due.
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Full details are in our Terms and Conditions of Sale.
What if my coach cannot continue?
If your coach becomes unable to complete your programme, we will either arrange another coach to finish it or refund the part of the price that relates to the sessions you have not had. We will tell you which applies.